Five steps, and what each one asks of you.

You send a paragraph: the problem, roughly when, and what is already in place. We reply within two working days, either with questions or with an honest answer that this is not our work.

From youOne paragraph. No brief required.

Forty-five minutes. We want to see the constraint, not the wishlist — how things get approved, who signs off, what cannot break or slip. Most of the risk in this kind of work is organisational, not technical.

From youSomeone who knows the work, and someone who can say yes.

Scope, shape, price and a finish condition, in writing, before anything starts. If the scope is uncertain we say so and price the uncertainty rather than hiding it.

From youRead it and push back. Ambiguity is cheaper to fix here.

Work lands in reviewable increments inside your existing process — code through your review and release pipeline, images as work-in-progress selects. Either way you see the work itself as it happens, not a status update about it.

From youReview as it lands, and access to whoever knows the awkward parts.

Documentation for anything non-obvious, editable source files and full-resolution originals where the work is visual, and a walkthrough with whoever inherits it. A good engagement ends with your team able to keep going without us.

From youAn hour, and the person who will own it next.